Help
1. Only registered and authorized users can book tickets at www.muzbilet.ru.
2. While booking at the page "Delivery address" you can select the address of ticket delivery (even if you want to pick up tickets in an outlet of Muzbilet.ru please indicate any address). You can have up to 5 different delivery addresses, registered for your account (for example – your home address, office etc.).
You can create extra delivery address at the page: My account page – Delivery address – Add new delivery address. After filling the form, please click "Submit" and get back to order form. Then select a necessary delivery address from the address list. To continue booking please click “Back to shopping process”.
3. At the page "Payment" please select from the list a method of payment:
- Payment by cash on pick up at outlets of Muzbilet.ru
- Payment by cash on courier delivery (available only in Saint-Petersburg and his area);
- Prepayment via bank or Webmoney (available if there are more than 2 weeks before the event)
4. At the page "Delivery" accordingly to selected method of payment, you will be able to select an outlet from the list to pick up tickets, or you can select delivery interval.
5. Please check carefully your order details (event, date, number of tickets, delivery address) at the page "Order overview".
If everything is correct, please complete the order clicking "Purchase your tickets now". Within the next few minutes you will receive an e-mail confirmation of your order with order description and confirmation.
Please be advised: you can pick up tickets in one of outlets of Muzbilet.ru during 48 hours since the order completed.
For all other questions about your order please e-mail us web@muzbilet.ru or ask our on-line adviser ICQ 393-331-894 (available from 11.00 till 18.00 (Moscow time) on working days)
2. While booking at the page "Delivery address" you can select the address of ticket delivery (even if you want to pick up tickets in an outlet of Muzbilet.ru please indicate any address). You can have up to 5 different delivery addresses, registered for your account (for example – your home address, office etc.).
You can create extra delivery address at the page: My account page – Delivery address – Add new delivery address. After filling the form, please click "Submit" and get back to order form. Then select a necessary delivery address from the address list. To continue booking please click “Back to shopping process”.
3. At the page "Payment" please select from the list a method of payment:
- Payment by cash on pick up at outlets of Muzbilet.ru
- Payment by cash on courier delivery (available only in Saint-Petersburg and his area);
- Prepayment via bank or Webmoney (available if there are more than 2 weeks before the event)
4. At the page "Delivery" accordingly to selected method of payment, you will be able to select an outlet from the list to pick up tickets, or you can select delivery interval.
5. Please check carefully your order details (event, date, number of tickets, delivery address) at the page "Order overview".
If everything is correct, please complete the order clicking "Purchase your tickets now". Within the next few minutes you will receive an e-mail confirmation of your order with order description and confirmation.
Please be advised: you can pick up tickets in one of outlets of Muzbilet.ru during 48 hours since the order completed.
For all other questions about your order please e-mail us web@muzbilet.ru or ask our on-line adviser ICQ 393-331-894 (available from 11.00 till 18.00 (Moscow time) on working days)